Your Privacy Matters

Privacy Policy

Name: Blue Sea Long Tail Boat
Address: Tonsai Pier, Phi Phi Island, Krabi, 81000, TH
Telephone: +66 89 873 7284
Price range: ฿฿฿
Rating: 4.9

Last updated: June 2026

Our Commitment to You

Blue Sea Longtail Company Limited (Thailand) ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you visit our website or book one of our private longtail boat tours. This policy is written in accordance with the Thailand Personal Data Protection Act (PDPA).

1. Information We Collect

When you book a tour or contact us, we may collect:

Contact details — your name, email address, and phone number
Booking details — tour date, time, number of guests, meeting point, and special requests
Payment information — processed securely by Stripe; we never store your full card details
Technical data — IP address, browser type, device information, and usage data collected via cookies

2. How We Use Your Information

We use your personal data to:

Process and confirm your booking
Send booking confirmations and tour updates via email, WhatsApp, or LINE
Contact you about weather-related changes or rescheduling
Process payments and refunds
Respond to your questions and requests
Improve our website and services
Comply with legal obligations under Thai law

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties where necessary:

Stripe — to process payments securely
Our boat captains and crew — limited details needed to operate your tour (name, group size, meeting point)
Service providers — such as email and hosting providers that help us run our website
Authorities — where required by law or to protect safety

4. Data Security

We use industry-standard security measures to protect your data, including SSL/TLS encryption for all data transmitted through our website. Payment card details are handled exclusively by Stripe, a PCI-DSS Level 1 certified payment processor, and never touch our servers.

5. Data Retention

We keep your booking information only as long as necessary to provide our services, handle any post-tour matters (such as refunds or insurance claims), and meet legal and accounting requirements under Thai law. After this period, your data is securely deleted or anonymized.

6. Cookies

We use cookies to keep our website working properly and to understand how visitors use it. For details on the cookies we use and how to control them, please see our Cookie Policy.

7. Your Rights

Under the Thailand PDPA, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict the processing of your data
Withdraw consent at any time

To exercise any of these rights, contact us at info@bluesealongtail.com.

8. Third-Party Links

Our website may contain links to external sites such as WhatsApp, LINE, or social media platforms. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Questions About Your Data?

Data Controller

Blue Sea Longtail Company Limited (Thailand)

info@bluesealongtail.com +66 89 873 7284

Phi Phi Island, Krabi, Thailand